FAQs

Can I request a service call from your website?

Yes you can. Fill out the form here, and a member of the office staff will get in touch with you to schedule a date and time convenient for you.

Do you offer warranties?

We provide a 30-day warranty on labor and service calls, as well as a 90-day warranty on parts.

Do you charge for labor by the hour?

Labor is determined based on the job that needs to be performed, not by the hour.

How are appointments set?

All appointments are set in a 4 hour window with appointment times between 9-1 or 1-5.

Can your technician contact me at a different number and we meet there?

Yes, we can call you on an alternate number and allow up to 30 minutes for you to return to the home and meet with the technician.

Do you offer weekend service?

Yes, we have Saturday hours with no extra charge between 9:00 a.m. and 5:00 p.m. We are closed on Sundays. 

Do you sell, buy or trade appliances?

No, we only perform in-home repairs. But we do sell appliance parts.

Do you sell parts?

Yes, we do sell parts. Call us at 877-403-4572.

Where is Aable Appliance Service?

Our trucks are in all areas daily, and they are dispatched from our centrally located office in Louisville, KY.

Why isn’t my refrigerator cooling?

Due to the nature of how a fridge is designed, the entire system relies on its cooling system and cannot be easily diagnosed without a technician looking at the unit. Call Aable Appliance Repair to schedule service.

Why does my dryer take so long to dry?

Try unhooking the vent from the back of the dryer, being sure to not place anything over the vent cover. After doing this, run a load of towels. If the towels dry in the regular time, your problem is a clogged vent, and you may need to contact a vent and duct company to clean the vent.

Broken appliance? Trust our experts for Fast, Affordable SAME-DAY SERVICE IN MOST AREAS